Your Journey to Becoming Certified
A transparent, four-step process designed to verify authenticity and build trust.
The 4-steps Certification Process
Initial Screening & Application
- Complete the 5-Minute Screening Form.
- Our team contacts you for a brief discussion.
- If aligned, you are invited to submit the Formal Application and pay the one-time non-refundable application fee to begin verification.
Verification & Audit
- Our accredited auditor verify all submitted documents (SSM, licences, etc).
- An unannounced physical audit of your production facility is conducted.
- The application fee covers all audit costs — no hidden charges
Approval & Onboarding
- An independent committee reviews the audit report.
- Upon approval, you sign the agreement, pay the first annual fee, and receive your
- Official Malaysia Authentic Mark (artwork files & guideline)
- Malaysia Authentic Certified Plaque
- Digital Certificate of Authenticity
Certification & Renewal
- Launch your certified products and get listed in our directory.
- Maintain certification through annual renewal, including a compliance check.
- Annual fees are reviewed periodically; existing members are notified of any changes at least 60 days before renewal.
from screening to approval
Common Questions for Malaysian Brand Owners
If there are questions you would like to ask, our team is ready to assist and provide clear answers to support your journey.
Get Latest Info From us
Get updates, useful insights, and the latest certification information.
Certification gives your authenticity visible proof. It helps customers recognise your brand with more confidence, strengthens credibility in the market, and supports stronger trust across your products, packaging, and brand communication.
Yes. A visible trust mark can help new businesses build credibility earlier, reduce hesitation among first-time buyers, and present a more professional and trustworthy image from the beginning.
It can strengthen buyer confidence by showing clearer signals of legitimacy and authenticity. This supports how your brand is perceived in wider markets and makes your presentation more convincing to partners, distributors, and customers.
Ready to Join Malaysia’s Trust Movement?
Take the next step toward stronger credibility, greater customer confidence, and a more visible symbol of authenticity for your brand.